Shipping policy

Order Processing

All orders are typically processed within 1–5 business days.
Please note that processing times may be affected by factors such as incomplete payment, incorrect or insufficient shipping address, or seasonal high demand. In such cases, we will reach out to you via email before proceeding, to ensure a smooth and successful delivery.

Shipping Time

Orders are delivered within 7–14 business days from the date of processing (not the order date).
Delays may occur due to external factors such as weather conditions, holidays, courier issues, or customs procedures. While we do not have control over these situations, we will always provide updates with the information available to us.

Customs Tax & Duties

Prices listed on our site do not include any customs duties or import taxes that may apply in your country. These charges, if applicable, are the responsibility of the customer.
We recommend contacting your local customs office for more detailed information on potential charges.

Worldwide Shipping

Yes — we ship worldwide, with the exception of military base addresses.

Cancellation & Return Policy

Orders can only be canceled within 24 hours of placement. After that time, they may already be in processing and cannot be canceled.
Please refer to our Refund Policy for full details regarding returns and exchanges.

Additional Information

• Business days do not include weekends or holidays.
• Please ensure your shipping address is complete and accurate to avoid delays.
• Thor's Favorites is not responsible for delays caused by customs clearance in your country.
• Expedited shipping is not available at this time.
• Shipping Protection is optional insurance that covers your order in case of loss, damage, or theft.
• Shipping fees and Shipping Protection are non-refundable.